Act Business Solutions

Situation

Act Business Solutions is an ACT! Certified Consulting organisation that specialises in providing business outcomes using the ACT! CRM product. Although ACT! is a very capable application there is usually some form of customisation required for each client circumstance.

Whenever those client circumstances require custom software to be developed, Act Business Solutions calls upon the services of Evanscorp to help deliver the total solution.

Act Business Solutions has also partnered with Evanscorp to provide an Internet-hosted solution for ACT!8 users. Contact Act Business Solutions for more information about getting your ACT! database hosted and the value-add reporting services that they can provide to really leverage your customer records.

The Result

Together, Act Business Solutions and Evanscorp are delivering outstanding value to their customers using ACT! as a basis.

As an example, one recent client, a major event hire organisation, obtained ROI on their investment in a solution from Act Business Solutions within one month of deployment. ABS deployed ACT! for their entire sales force and, with the services of Evanscorp, integrated it with their core business system. The rapid ROI came from the almost immediate identification of a significant customer order that had not been placed this year. The resulting follow-up action recovered the customer and resulted in a sale worth well in excess of the total ACT! implementation costs.